30-Days Mask Assurance Program
30-Days Mask Assurance Program
If you feel there are significant issues with your mask, we offer a 30-Day Mask Assurance Program where we can replace your mask with a different size or type. Please read the following details carefully:
- The exchange request must be made within 30 days from the date of your original purchase.
- You are responsible for shipping both ways and returning your current mask back to us. To ensure a smooth return and exchange process, we kindly request that you ship the product back to us at the following address -
YourCPAPShop
Unit 3, 3891 Chatham Street, Richmond, BC, V7E2Z7
Unit 3, 3891 Chatham Street, Richmond, BC, V7E2Z7
- To exchange your mask for one with a higher cost, you will have to cover the difference while selecting the new mask.
- Mask exchange can be performed maximum two times per customer.
Your CPAPShop reserves the right to refuse to extend the 30-Day Mask Guarantee to anyone we judge to be abusing it. For more details please reach out to us at +1-604-242-3160 or write us at info@yourcpapshop.com.